Lovely staff, terrible smoking smell in the car but clean, was an expensive additional $50/day cover

Yellow banana

Australia

Reviewed: Wed, Oct 6, 2021

About Hertz: 6.0 /10

The car although clean and no dents HEAVILY smelt like someone was heavy smoking in it for a whole week. Sadly this was the only car available but I can't believe this is even considered renta-able. It was a disgusting smell throughout the whole booking but the car did the job I needed it for. Was a surprise though that insurance was a whopping $50 per day! The drop off keys box outside the building is alittle concerning that anyone can come and take the key. No security there.

About QEEQ: 8.0 /10

Include option for additional cover. It was very expensive at the desk.

Hertz

Georgetown

Australia

Pickup Truck | Mitsubishi Triton single Cab or similar

3-day rental

Relevant Reviews on Hertz in Australia

Muriel Aldington

Australia

1 days rental

Hertz

Wyndham

Australia

Reviewed: Sat, Apr 27, 2019

About Hertz: 10.0 /10

Overall okay. However, if you want to extend the rental for one or two days, you need to make a separate order and go to the store to handle it, which is time-consuming and not convenient. Needs improvement.

Ryan Theresa

Australia

3-day rental

Hertz

Melbourne

Australia

Reviewed: Sun, Jan 13, 2019

About Hertz: 10.0 /10

There were many people when we picked up the car, but the staff remained polite and enthusiastic when it was our turn. Because I had purchased full insurance on the app and prepared all the necessary documents, the car pickup process was very smooth. When returning the car, an elderly gentleman kindly took care of the processing and helped to properly store the items we left in the car. However, the $200 AUD deposit has not been settled yet.

About QEEQ: 10.0 /10