Was not given the car I booked and paid for. The one I got I had to return due to faults.

C.Little

Italy

Reviewed: Thu, Apr 18, 2019

About Keddy by Europcar: 8.0 /10

I booked a 7 seater car as I had 6 people in our party. I was given a long wheel base 9 seater mini bus. As soon as I drove it it was clear that the brakes needed repairing. I went straight back into the office but the representative had gone and closed up. I phoned the next day but no answer and finally got through the following day and returned the vehicle, not for a 7 seater as booked but another large minbus. Where we were staying in Rome this was a real problem as we couldnt get the van on the driveway. Please, if someone books a people carrier can you not give them a large bus which struggles to park or get down very narrow lanes. Thank you

About QEEQ: 10.0 /10

Good

Keddy by Europcar

Rome Ciampino Airport(CIA)

Rome

Italy

Full Size Van | Volkswagen Caravelle or similar

1 days rental

Relevant Reviews on Keddy by Europcar in Italy

MARCO

Italy

4 day rental

Economy | Peugeot 208 or similar

Keddy by Europcar

Milan Linate Airport(LIN)

Milan

Italy

Reviewed: Mon, Dec 20, 2021

“Perfect car and service”

About Keddy by Europcar: 6.0 /10

Unfortunately Covid has affected rental business, there are less choice of cars, winter tires where not yet installed, or allocated to companies with fleet. The check in was managed by one person alone that was doing his best, but the process took long. Keddy / Europcar is till a top rental and their cars are very often in perfect conditions, as was mine. MIlan Linate has moved the parking of the rentals in a different tower and you need to get two elevetors and pass through a bridge. Not easy, and a long way to walk.

About QEEQ: 8.0 /10

Italy

1 days rental

Full Size Van | Volkswagen Caravelle or similar

Reviewed: Sat, Aug 31, 2019

“Car too big”

About Keddy by Europcar: 6.0 /10

“Car” a lot bigger than expected - given a Fiat Ducato (9 seats) rather than the advertised VW Caravelle (7 seats) “or similar”. In my view 9 seaters should be in a different category - unbelievable that something like a Ford Galaxy is in the same set of ACRISS/SIPP codes as a massive Ducato! Asked but they did not have any smaller 7 seater available. Very challenging to drive and park due to the excessive size. Long wait in queue at pickup, but staff friendly and to their credit they didn’t do a hard sell on extra insurance when I explained I already had other excess cover. Also good that they didn’t try the usual hire company trick of trying to charge for spurious damages on drop off (it already had a lot of existing scratches)

About QEEQ: 8.0 /10

K.Fleming

Italy

1 days rental

Mini | Smart Forfour or similar

Reviewed: Mon, Aug 19, 2019

“Thankyou for making our car booking experience a breeze!”

About Keddy by Europcar: 9.0 /10

Car was fairly new, but had some damage, and a few damaged panels had to be pointed out to staff. Car also had no water in the screen washer reservoir. Staff were great and helpful. No issues whatsoever.

About QEEQ: 10.0 /10

Had doubts about booking through Easyrentcars.com after reading reviews but went ahead and booked. Smooth process and no issues whatsoever. Got the best price on the Internet. Thanks!