The information to rent the car I wanted where incorrect
D.P.
Italy
Reviewed: Sun, Nov 19, 2023
About Keddy by Europcar:7.0/10
I was absolutely surprised that to rent the car I booked I would have needed two credit card. It wasn't mentioned anywhere on QEEQ.COM (the 3rd parties where I booked the car) and I had to take what I was allowed to instead of what I paid for.
Reply by Qeeq: Thank you for your review of QEEQ.
We sincerely apologize for the negative experience you had. It would be greatly appreciated if you could kindly provide us with more specific details and any relevant documents. We will promptly assist you in investigating the matter with the supplier. Thank you for your understanding and support.
Once again, we appreciate your feedback and hope to have the opportunity to serve you again in the future.
I booked a Peugeot 208 or similar and received a Skoda Fabia
+ A very short walk and easy access to rental station at Verona Airport.
+ At the counter service was smooth.
+ Third party insurance was accepted without further questions.
+ The final invoice was received very quickly
- The staff did not present or check the car during pick-up or drop-off.
- The fuel policy was full-to-full but tank was 7/8 at pick-up.
- The car made vibration when driving over 80kph
We had to return the car and exchange it for a new one after one hour. Brakes were not working properly and tires needed air. The client service telephone line was completely useless. The Europcar representative that checked us in was careless and didnt explain the insurance conditions properly.
“Très déçu je ne renouvellerais pas ma demande de location”
About Keddy by Europcar:6.7/10
Il n’y avait pas de clio disponible, on m’a proposé une panda 4x4 que j’ai refusé. On m’a alors proposé une clio zen moyennant 100 € de plus, c’est inadmissible. Je ne repasserais jamais plus par cette compagnie.
The initial pick up took forever, which was made worse by the heat, the first car we were offered was in a terrible condition and the staff were so unhelpful
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
The information to rent the car I wanted where incorrect
Relevant Reviews on Keddy by Europcar in Italy
L.Pitkanen
-
-
-
-
View more >M.Kazantsev
-
-
-
-
View more >-
-
-
-
View more >D.Guy
-
-
-
-
View more >R.Bhopal
-
-
-
-
View more >