Easy Rent is the perfect name!

Overall very satisfied, but ran into difficulties when trying to return the car early—couldn't get in touch with the store at Paris airport. QEEQ's customer service also failed to establish contact. Eventually, I reached the manager via email (though it was one day later), and the manager was very friendly, refunding the cost for the last day.

We arrived very early, there was no queue, we were the first ones there.

Hello, I have considered it for Europcar company. 1- Until now, the insurance money has not been sent. 2- An email was sent to me with a picture of a small scratch on the car, but when I enlarged the picture, it turned out to be dirt from the road. My wife, my friends, and I did not use Europcar company again. .

Thank you , very good

rental counter was soso, the salesperson do not really explain the detail how to check the car or explain that customer must check within 2hrs if there any damage of the car..all in French and counter should explain to the customer but instead trying to sell customer many things.. however, the best staff at the pick up area is Mr. Nabil..he is very good, explain how to use the EV car as this is the first time i use EV car..he spent at least half hour explain how to use. This is customer service..Mr. Nabil should be manage the entire Europa at this division and should at least get bonus and get a good raise for his good attitude and services. Very professional..unlike the staff from the counter which is very poor service.