Worst ever, thanks to thrifty Burbank airport.

Very satisfied

The pickup of the vehicle was under-staffed. We waited in a queue for a long time but once at the counter, the agents were fast and friendly. I wanted to compliment Sherry, the van driver that got us back to the airport after we dropped the car. What a delight she was to everyone on the bus. She was welcoming, engaging, helped everyone with their luggage, made us feel warm and safe, and was just extremely supportive and a delight. She kept us informed as to what would happen, and she reminded us about collecting all our personal items from the car before we set off. Sometimes it's just the little things that a company does that makes it stand out and makes customers want to choose them over the competition. Based on Sherry, she was the difference maker for me using your services.

No problem at all. I’ve rented with thrifty before they’re a good company.

I was very happy with QEEQ- i’ve never used them before and was a little concerned because some of their writing is in poor English. They should get a proper English speaker to go over their material. But their price was the best and their follow up with the emails was excellent. I hope to use them again very soon.

Like: Great 4-door Jeep Wrangler Sport with less the 5000 miles.
Dislike: As efficient as they were, the wait was pretty unbearable. They did pass out water bottles however, which was a plus, but poor AC and tons of people waiting made for a less-than-stellar experience.