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Expérience très moyenne avec Green Motion

Reviewed: Mon, Feb 28, 2022
About GREEN MOTION: 5.0 /10
Mauvaise indications sur la réservation QEEQ pour trouver le bureau Greenmotion (il faut prendre un train en direction de la gare, pas un bus comme indiqué dans la réservation). Nous avions payé pour une réservation “full to full” pour le plein de carburant. GM nous a informe que cela n existait pas chez eux et ont imposé un “same to same”. Voiture réservée type Opel Crossland X ou equiv (volume de coffre 410l). Voiture fournie par GM était une Kia Stonic (volume de coffre 352l) qui était donc beaucoup plus petite que ce qui était prévu. Extérieur du véhicule sale au moment de la location (l intérieur était OK).
About QEEQ: 10.0 /10
RAS
Small SUV | Opel Crossland X or similar

Relevant Reviews on GREEN MOTION in United Kingdom

C.Bieli

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Compact | Volkswagen Golf or similar
Reviewed: Sat, Jul 20, 2019
“See my complaint about green motion”
About GREEN MOTION: 3.0 /10
See my complaint about green motion
About QEEQ: 8.0 /10

P.Kelly

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Jul 8, 2019
“Smooth accept for delay at pick up”
About GREEN MOTION: 10.0 /10
Waited a long time to get car due to computer issues at pick up desk.
About QEEQ: 10.0 /10
No problems

View more >
Compact SUV | Opel Crossland X or similar
Reviewed: Tue, Jul 2, 2019
“Positive experience started with an inconvenience.”
About GREEN MOTION: 8.7 /10
The opening times on the website are from 6am to 9pm. I booked a car few days before the pick-up at 7am but no-one showed up before 7.30am. The emergency number wasn't working so we didn't get the shuttle at the airport and we could not be sure that anyone would show up. Apparently our booking wasn't on the system the day before. The employee upgraded our car to apologise for the inconvenience.
About QEEQ: 10.0 /10
Best value for money offer. I'm not sure our booking was covered by the price drop protection since I had no confirmation of the activation. The opening times of the car rental were wrong so we couldn't get the shuttle from the airport. Our booking did not appear in the car rental system so we had to wait.

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Jun 4, 2019
“Total Failure and Insurance Fraud”
About GREEN MOTION: 2.0 /10
Total Failure. Vehicle was collected in the pouring rain and we had to trust that there was some damage on the plastic lip under the bumper. When the vehicle was returned there was apparently more damage to this plastic lip at the bottom of the bumper in the form of a 45mm scratch. I cannot see how anyone could distinguish the difference between what was apparently there already, which was not visible, and what is claimed has happened since the vehicle was in my care. I am certain that no damage occurred to the vehicle whilst it was in my care. Out of interest I phoned Kia in Edinburgh to see if the £277 which Greencar are claiming for this addition damage to the already damaged front plastic bumper lip was reasonable. The price for this component is £22.59p This is simply insurance fraud and I am currently taking legal advice for which i shall be claiming my costs unless the £200 of my excess returned to me immediately.
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A.Speksnijder

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Mini | Fiat 500 or similar
Reviewed: Thu, May 2, 2019
About GREEN MOTION: 10.0 /10
The waiting time and handling documents takes very long. Counter was understaffed. Also the creditcard deposit is very high for such a small car and the refund takes a long time. This huge amount is blokking my creditcard for to many day's
About QEEQ: 10.0 /10

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