Budget rental was really easy and the Yaris was perfect for my needs this trip. I would have no problem booking this vehicle again. One note, I was not aware of the KM limit when I picked the vehicle up … it probably mentioned but I did not process it.
FYI: Rear wiper blade needed replacement when picked up this vehicle
Since I arrived at Toronto Pearson Airport at night, I directly went to the car rental counter. Because I had already paid for the rental in advance, the entire process was completed in just 5 minutes.
I rented the cheapest car but it proved inadequate. My wife actually got sick from the vehicle. It was too small and too tinny. That was entirely on me. I contacted Budget and the next day was able to exchange the small car for a 2019 Ford Taurus that proved to be awesome. Additionally, I rented the first vehicle at the airport and was able to exchange the vehicle in Victoria. I then was able to drop off the second vehicle back at the airport. Awesome service!
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Customer Service
Very good / Excellent.
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