I would like to commend Clement who was at tge office when we collected the car. He called us after our plane had landed at Poitiers and as it was late we missed our train to Angouleme, but Clement went out of his way to wait for us to arrive which wasn't until 8.30pm - an hour and a half after our original pick up time. He spoke good English which was very helpful
We noticed a couple of marks on the car but as Clement had told me to email any issues to the office we did this the following day and received a prompt acknowledgement which was very reassuring. All in all we were very happy with the service.
We chose the Passat manual transmission group, and we were pleased when the staff at Charles de Gaulle Airport helped us arrange an Opel Insignia station wagon (similar to the Buick Regal in China, but a bit bigger with a larger trunk space). We had four suitcases for two adults and two children, which fit perfectly in the trunk. If it were a sedan Passat or Regal, they definitely wouldn't have fit. Thumbs up to the team here. The car was very new, with only a few thousand kilometers on it and very clean. It had manual transmission, no sunroof, but came with all the advanced features like rearview camera, distance alarms on all sides, lane change warning, automatic headlights, automatic wipers, dual-zone climate control, etc. The car's built-in navigation supports English and was very accurate. As long as you have the detailed address, the navigation is very useful with comprehensive traffic signs. We drove over 2000 kilometers, reaching close to 200 km/h in Germany without experiencing noise or vibrations. Plus, the diesel engine was very fuel-efficient. Overall, we were very satisfied with the vehicle and service.
All it's ok
But
Waiting more thé 40 mn it's notre nice when you arrive after 5 hours if fly
About QEEQ:10.0/10
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Excellent rental experience
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