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Live chat Email us Service Code: 4953922350386
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Excellent rental experience

Reviewed: Wed, Aug 10, 2022
About Europcar: 9.0 /10
I would like to commend Clement who was at tge office when we collected the car. He called us after our plane had landed at Poitiers and as it was late we missed our train to Angouleme, but Clement went out of his way to wait for us to arrive which wasn't until 8.30pm - an hour and a half after our original pick up time. He spoke good English which was very helpful We noticed a couple of marks on the car but as Clement had told me to email any issues to the office we did this the following day and received a prompt acknowledgement which was very reassuring. All in all we were very happy with the service.
About QEEQ: 9.0 /10
No issues
Compact | Fiat 500X or similar

Relevant Reviews on Europcar in France

Jack Yeates

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Reviewed: Thu, Oct 10, 2019
About Europcar: 8.0 /10
Good service attitude, staff's English is acceptable.
About QEEQ: 10.0 /10

Angela Perkin

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Reviewed: Sat, Nov 13, 2021
About Europcar: 10.0 /10
Pretty good
About QEEQ: 10.0 /10

Ruth Moore

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Reviewed: Wed, Aug 8, 2018
About Europcar: 2.0 /10

Oliver Penn

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Reviewed: Mon, Oct 16, 2017
About Europcar: 8.0 /10
The car pick-up went smoothly. When returning the car, the staff had already left, so I had to use the self-service return. There were some issues, but fortunately, they were resolved smoothly.
About QEEQ: 10.0 /10

L.Hutchinson

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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Thu, Apr 18, 2019
“Did the job, but disappointing standard and now the hassle of trying to get money back.”
About Europcar: 6.7 /10
The car had 100000 kilometres and was dirty with stained seats, not the Mercedes Vito we booked and paid for. It was a Vivaro. I booked for 367 euros and even after getting a poor version of what we actually booked we have been charged 409 euros and still not received our 300 euros deposit back. I have £700 on my credit card!!!! Please can you help to sort this out?
About QEEQ: 7.0 /10

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