There was quite a queue on check-in as there was only one member of staff manning the desk but staff were friendly and car was as described. No issues returning the car, holds released from my card within a week.
Had to wait 2 hours in total to get the car even if I booked online. Very low service. Waited one hour and a half standing at queue and only 6 customers in front of me. After this, had to wait another 30min. outside for the car and I didn't get the car I booked.
Déception liée au type de voiture propose
Une c3 pour une réservation intermédiaire, ce n'est pas acceptable.
Tres déçu d'avoir été sous-classe sans possibilité de changer
Rien à dire sur la prestation par ailleurs.
“Très bien sauf impossible de contacter Budget par téléphone et problème à l’enlèvement”
About Budget:7.3/10
Cela aurait été parfait si nous avions pu contacter Budget par téléphone or cela a été impossible malgré de nombreux appels avec parfois des attentes de plus de 20 mn. Inadmissible
Problème aussi sur un reste à payer indu
About QEEQ:10.0/10
Tout très bien
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Customer Service
Very smooth experience
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