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Worst ever.

Reviewed: Tue, Sep 27, 2022
About Avis: 2.0 /10
Worst car hire company I have ever dealt with. They didn’t have the car I reserved and the assistant manager (Dwaine) at Clearwater branch told me to F off when I said I wasn’t happy. They were not willing to help and just blamed the company for the poor service. I paid for a convertible and got an small SUV. Complete rip off, never deal with Avis again.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service. Upon checking your final invoice, we noticed that it shows the car group you rented is Convertible. The final invoice has been forwarded to you. If you have any problem, please kindly advise us.
Convertible | Ford Mustang Cabrio 4 Seats or similar

Relevant Reviews on Avis in United States

Anonymous

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Reviewed: Mon, Jan 26, 2026
About Avis: 10.0 /10
The lady at pickup was just okay, but the guy who handled our return was really nice.
About QEEQ: 10.0 /10

Edmund Waters

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Reviewed: Wed, Dec 4, 2024
About Avis: 8.0 /10
The car pickup location is close to Pier 66, which is convenient after disembarking from the cruise. The staff at the rental company handled procedures quickly, so the waiting time was short. However, the car provided had issues, and since I was returning it at a different location (the airport), I suspect they might prioritize giving inferior cars to one-way renters. The return process went smoothly. I shared my dissatisfaction with a staff member when returning the car. The return location is very close to the airport, and the shuttle bus transfer to the terminal was quick and easy.
About QEEQ: 10.0 /10

Susie Hudson

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Reviewed: Fri, Aug 25, 2017
About Avis: 6.0 /10

Cecil Cronin

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Reviewed: Wed, Aug 16, 2017
About Avis: 4.0 /10

S.Shaikh

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Sep 27, 2019
“Got charged $29 extra by Avis. Prepaid $465 on easyrentcars but Avis considered only $436.”
About Avis: 7.0 /10
I realized only after the trip was over that AVIS considered about $29 less than what was prepaid on my easyrentcars voucher. Any way to get back the $29 I paid extra?
About QEEQ: 8.0 /10
Please ensure that the entire prepaid amount shown on the voucher is applied by the rental agency and we don't end up paying extra.

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