Waited for 1hour to be picked up from the hotel where the out of hours service should have been but wasn’t.
Car was old, 87000k’s on it and badly damaged all round the vehicle.
Reply by Qeeq: We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. Thank you for your feedback. We look forward to serving you better next time.
Staff were very friendly and helpful. Great Value for money and well worth going out of the airport for collection. Car was easy to drive and fuel efficient. Only issue - if you're picking or dropping off around school time, the road where you collect the car is extremely busy due to a large school.
English was not their first language - struggled with basic conversation which was frustrating. Lack of urgency to get us to check in on way home was frustrating even tho we kept them informed of our late eta.
About QEEQ:10.0/10
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