I had initially upgraded my vehicle expecting it to provide more convenience, but unfortunately, I lost 2 days and a night due to issues with the vehicle. I am grateful for the taxi provided to Edinburgh Airport to resolve the matter, but the delay impacted my plans for that day, night and following day. Additionally, I had taken out two rentals (a van and a car), but was only informed when picking up the van that this was not allowed because of company policy. This left me unable to complete everything I had planned and I need to come back at the end of this month. All of which would have been fine if it was not for the unfortunate timing and reasons for renting the vehicles, my mother had passed and I needed to move my life back down to London. Two very stressful situations. I’ve been a loyal Enterprise customer for some time now, frequently renting from your branches at Edinburgh/Stansted Airport, Perth, and Bow. The staff at all three locations – Cameron, Elliot, Jack (Edinburgh), Katy (Perth), and Tam, Jamil, and Rob (Bow) – went above and beyond to make up for the lost time, sleep, and money during this period. I truly appreciate their efforts. Especially Cameron, he really stood out to me and helped me immensely.

qeeq worked great

Convenient!

Clean, good service. Professional attire.

The store was easy to find, the service was good, and they were very patient.

Automatic car not available despite having paid for an automatic. Were forced to take a manual car - fortunately I have a Manual Lhcence. No discount offered for inconvenience. Very disappointing. Meant my wife was not able to share the driving load with me.