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Live chat Email us Service Code: 4853143171
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Overall a good car hire experience but let down by the car insurance process.

Reviewed: Fri, Sep 15, 2023
About Europcar: 9.0 /10
Overall a good experience. The only frustration was the insurance upsell to ensure a full coverage. QEEQ did warn about this but should provide the full coverage up front so that Europcar cannot do a further upsell.
About QEEQ: 10.0 /10
What price drop protector? And as per above comment, the insurance cover can be handled better by QEEQ.
Reply by Qeeq:
Thanks for your review. The counter staff might show you insurance or other services for charges, you could choose them according to your needs and confirm the estimated charge on the contract. If you met a hard sell, please contact us at the counter immediately. Thanks for your feedback and look forward to seeing you next time.
Compact | Opel Crossland X or similar

Relevant Reviews on Europcar in Italy

Dinah Faulkner

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Reviewed: Sun, Aug 6, 2023
About Europcar: 2.0 /10

Harriet Finn

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Reviewed: Wed, Mar 27, 2019
About Europcar: 2.0 /10
About QEEQ: 10.0 /10

Sean Jonson

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Reviewed: Sat, Jan 11, 2014
About Europcar: 10.0 /10
The staff were excellent.
About QEEQ: 10.0 /10

L.Spinelli

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Economy | Fiat Panda or similar
Reviewed: Mon, Jan 6, 2020
“Great experience.”
About Europcar: 10.0 /10
Always great and cars go just perfect. I keep renting from them and not looking elsewhere for the time being.
About QEEQ: 10.0 /10
Great site with very good offers.

Mark

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Compact | Renault Megane Estate or similar
Reviewed: Sat, Aug 31, 2019
“Terrible experience. No more Europecar”
About Europcar: 3.7 /10
Europecar offered me Fiat 500L instead of Renault Megane or any other with similar size of trunk. Fiat has 450 liters trunk, but every other car on list of similar cars has more than 500 (520-550) liters trunk. So I was forced to pay over 150 euro extra for a Seat Leon with automatic transmission (they had only Fiats in this class of cars), because I was not able to pack my luggage to Fiat 500L. There were some other issues like for example no spare wheel in the car, or any tyre repair kit, what I found after couple of days. Luckily I didn't need it. You have to carefully inspect the car, because half of scratches are not on the list of damages in the document you get. Europecar has now totally different way of doing business, comparing with my previous experience with this company.

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