Not great at all. The store added insurance without informing us. We chose this rental because it's in Chinese, but they only cared about taking our money without any assistance!
We rented two cars simultaneously. The staff providing service for my friend was excellent, but the staff assisting me didn't let me choose a model and assigned one directly. Additionally, they tried to upsell other insurances.
Asked for a Ford explorer, received a Ford flex. Even though it was not what we had reserved it was still a very good vehicle.
About QEEQ:10.0/10
Everything went very easy and smooth, will definitely recommend and use again.
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Customer Service
Perfect
Dislike: Drop off wasn’t the greatest but it was before they opened and the lot is small Convenient drop box for keys
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