The car did exceed my expectations, really good for our purposes. There was damage to the bonnet of the car that had not been reported and had I not noticed it I could have been held liable hence I have marked down the condition of the car.
As there were 2 off us in the car it should have had 2 hi- visibility vests. It’s law in France that every person in the car has a vest in case of an issue. There was only one but when asked for we were supplied with one after 10 minutes or so. None of the staff seemed to know about this requirement.
Other than that, very happy and would rent here again.
The service attitude was very good. We arrived a bit late and there were no cars left, but the rental company immediately arranged another vehicle which was nearly new. Very impressive.
When picking up the car, we arrived around 11 PM. The counter staff seemed tired and the attitude was just average. The car was very new but slightly underpowered. The staff at the return were particularly friendly and highly efficient.
The pickup process was very quick and procedures were efficient. This included the return, where the car was inspected, we said thank you, and left. At the counter during pickup, they recommended the Fuel Up Front Option, which meant we could return the car with an empty tank. We thought it was reasonable and bought it. However, returning the car with an empty tank wasn’t as easy as expected, though it was convenient. Also, the counter staff didn’t inspect the car with us during pickup. After inspecting the car ourselves, we found some scratches and had to go back to have them noted in the contract, which wasn’t very satisfactory.
About QEEQ:10.0/10
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Good car, good company
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