Pickup and drop-off were both very convenient and fast! The car was in good condition!

I received a white Chevy Cruze. The car indicated low battery voltage (13.4V) after ignition. I didn't pay much attention to it at the time. While driving, the voltage went up to 13.9V, then fluctuated between 13.4V and 13.9V. It didn't affect driving or ignition, but it did make me a bit worried.

The staff at the rental company knew I completed the rental process through the self-service machine without needing to queue, saving me a lot of time.

I must say, it was excellent. The car we picked up was brand new with only 780 miles on it. Our FORD ESCAPE was upgraded for free to an EXPLORER. We drove 4000 miles and were very satisfied.

The car pickup process took quite a long time, and the procedure to change cars during the trip was cumbersome and inefficient, which forced us to alter our itinerary. However, the return process was quick and simple, although the shuttle intervals were somewhat long.