The self-service machine was broken, and I had to wait in line for nearly two hours to get the car. It was a bit tiring, but overall it was okay.

It was okay. The first male staff member was alright, but the second female staff member was extremely rude. It was obvious she was usually mean and racially biased. To avoid saying it's racial discrimination, I won’t emphasize her skin color. She spoke too quickly, and when I didn’t catch what she said, she immediately mocked me as if I didn’t understand English. Ridiculous.

The number of airport shuttles is relatively fewer compared to other companies, but everything else is great. The self-service kiosk for picking up the car is very convenient.