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From other countries or regions
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Live chat Email us Service Code: 9407676328
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9407676328
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Reviewed: Sun, Feb 28, 2016
About Hertz: 4.0 /10
I personally felt the staff was not very friendly. I was asked a question by an employee and didn't understand, and it was pretty obvious they were a bit unfriendly about it. The car had a lot of scratches both in the front and the back, so I took many pictures since I was worried there might be issues when returning the car. But fortunately, the return process went smoothly.

Relevant Reviews on Hertz MELBOURNE APT

Marsh Carey

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Reviewed: Tue, Jul 10, 2018
“Melbourne - Great Ocean Road - Twelve Apostles”
About Hertz: 10.0 /10
Great service.
About QEEQ: 10.0 /10

Cliff Connie

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Reviewed: Thu, May 3, 2018
“Melbourne, Great Ocean Road, Twelve Apostles, Forest Railway”
About Hertz: 6.0 /10
The staff at the counter were evidently not familiar with the business processes. Despite not many people in line, it took three hours of waiting at the counter.
About QEEQ: 10.0 /10

Marvin Curme

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Reviewed: Mon, Jul 21, 2014
About Hertz: 8.0 /10
Very good!
About QEEQ: 8.0 /10

Leopold Chapman

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Reviewed: Sat, Aug 29, 2015
About Hertz: 10.0 /10
Very good

Stacey

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Reviewed: Mon, Oct 19, 2015
About Hertz: 6.0 /10
The car was good. Although it was the specified model, we got upgraded to a Mitsubishi SUV at the store. The service staff were very friendly. We rented a child seat, which was quite spacious, so it was still cramped for a family of five. The on-site charges were about $40 more than the price listed on the rental website. There were many items listed, likely fees and not taxes! But I still don't understand why. When asked, customer service said it's the $75 child seat tax. Do you assume customers don't understand English?!

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