Average

The self-service machine was broken, and I had to wait in line for nearly two hours to get the car. It was a bit tiring, but overall it was okay.

Efficient and convenient pick-up and drop-off process, friendly service, allowing you to use the car with ease.

The hall was very clean and tidy, and the staff were very professional.

The process of getting the car was pretty good. However I don’t understand why I had to purchase the personal liability insurance which costs me another 100 Plus usd . The staff explained that it was compulsory and that the police would require it or something like that. If it is compulsory why don’t u all include it in the price so that we can Budget or review this before we book.

See above comments about the personal liability insurane