Everything was satisfactory except I didn't get the model I booked.

No queue at 23:20, so the speed was naturally quick

Poor attitude during both pick-up and drop-off.

Easy to pick up, very difficult to return. No one inspects the car during pick-up or return. You just pick up and drop off the keys at the counter and answer a few questions. The car was very new, only 4000+ kilometers, with a top speed of 200 km/h. Great value for money, highly recommended.

The return location felt better than the pickup location because the two women at the pickup store seemed to lack patience. I asked if they could spare a few minutes to explain how to use the in-car navigation, but she responded that they didn't even have a minute, even though there were no other customers at the time! Additionally, the rental contract at pickup should ideally include English since not many people from our country can read German, but many can read English.