This car rental company is great. Although the rental price is reasonable, adding insurance makes it somewhat expensive. However, the staff there are very good. Especially in Regensburg, where we returned the car! The guy there was on his first day at work, and he kindly drove us to the train station after we returned the car. If there’s a next time, I’ll definitely choose this company again.

Enterprise is very convenient as their station is the first one right outside Terminal 2. I rented a Passat but they upgraded me to a fairly new Mercedes. Returning the car was also easy at Terminal 1, as there are service desks at both terminals. You can take the elevator to the departure level after returning the car. The only downside is that the staff speak English too quickly and keep trying to sell insurance and GPS rentals, even though the cars are usually equipped with it. Renting a car is quite necessary when traveling in Germany.

Pretty good overall, but they were quite pushy with upselling. We kept saying we didn't need it. The Frankfurt counter was a bit further away from the others, had to walk a few extra steps.

Pretty good

The store didn't even ask me and just added full coverage, charging me several times more than the rental fee. It was absurd! Later, I switched to an automatic because the manual was too hard to drive and discovered I had full coverage. Since I had bought comprehensive insurance from QEEQ, I only needed basic coverage. It took forever, but the fee was already charged. Not sure if they'll refund the difference. So frustrating!