The staff at the rental office were very nice. They didn't push any insurance sales. They just checked my documents and reservation and processed everything.

It's my second time renting from Alamo. I just asked if I needed a GPS, signed the contract, and picked up the car.

Easy pick-up process, comprehensive service, and a wide range of vehicle models!

Great service, convenient and quick, very user-friendly. The car showed a fault warning halfway through, so we swapped it for another one in Las Vegas. ALAMO's service was excellent!

ALAMO's basic services are adequate, with shuttle buses and decent online customer service. However, they didn't provide sufficient information about the car and its location. The parking lot staff were also inadequate and unclear, merely suggesting to pick any car. Follow-up inquiries about refueling were difficult as their phone lines were almost never answered.