Picking up the car was speedy and convenient with the self-service machine. Returning it was simple; the staff just made a quick inspection and if everything was fine, you just leave the keys and go.
1. We arrived at the car rental spot at the airport in the middle of the night, and there were still two counters open, which was great. It takes about 5 minutes to wait for the shuttle bus from the airport to the rental location.
2. The staff were friendly and not pushy. They only asked if we wanted to upgrade the car and recommended the very practical TravelTab (a Samsung Galaxy that functions as a phone, navigation device, and Wi-Fi hotspot).
3. After completing the paperwork, you go to the parking lot to choose a car. All the cars of the class you booked are parked together with the keys in the cars and doors unlocked. You can pick any car and drive away.
4. There were many options available across different car classes. The cars were new, well-maintained, and clean inside.
5. When returning the car, despite not having a full tank because the gas station was far from the return point, the staff said it was fine, which was very considerate.
Very nice and convenient shuttle bus service to and from the airport free of charge. Nice that we could pick any SUV out of the row.
About QEEQ:10.0/10
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