The service of the counter staff was horrible. The person does not accept my canadian credit card because my driving license was french. This forced me to pay with my french card and to buy a supplement for the insurance whereas I am covered by my canadian credit card...
Moreover, the car was smaller than requested through the website.
About QEEQ:10.0/10
the car was smaller than requested through the website.
I arrived late at the airport and there was only one staff serving a long queue of costumers but there were obviously some other staff available in the back office.
“The budget counter at the Montreal airport was the worst experience I’ve ever had renting a car.”
About Budget:5.0/10
The budget counter at the YUL airport was the worst car rental experience I’ve ever had. 100 people waiting and 1 person working, and no cars available despite reservations. It was appalling.
About QEEQ:8.0/10
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