Satisfied. It was a wonderful experience. We rented a child seat, which seemed unnecessary! The car broke down in the middle, as the battery was dead. The repair service arrived quickly. Thumbs up!

They did not notify me of the violation in time. After one day, they directly deducted the service fee and the fine without permission. This is very upsetting.

The staff at the airport rental store were very polite, and because it was early in the morning, there was no queue.

It's advisable to buy car insurance when you rent the car, as it is more expensive if you purchase it upon picking up the car in London. Also, it's not recommended to buy fuel when picking up the car (80 pounds) unless you are only driving in London, as fuel is cheaper outside of London.

Great, good service.