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+44-2035140670
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+81 3-4578-4029
From Argentina
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From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
From Peru
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7690862327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7690862327
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London, York, Edinburgh, Loch Ness, Manchester, Cotswolds

Reviewed: Thu, Jul 25, 2019
About Hertz: 2.0 /10
Booked a Volkswagen Caddy medium MPV, but the car provided was in very poor condition, and the last row of seats couldn't be folded down. They then offered a Ford Galaxy for an additional £250, claiming it was a different class of vehicle. Due to time constraints, I signed the agreement, but later discovered that both cars belong to the same category. This is a hidden trap, be cautious.

Relevant Reviews on Hertz HEATHROW APT

Florence Tennyson

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Reviewed: Mon, Jul 1, 2024
About Hertz: 8.0 /10
Overall service was good. The car was in excellent condition. The queuing time was a bit long; while other companies' cars arrived to pick up customers, we waited 20 minutes for their car.
About QEEQ: 10.0 /10

Andrea Conrad

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Reviewed: Sat, Jan 27, 2024
About Hertz: 2.0 /10
They did not notify me of the violation in time. After one day, they directly deducted the service fee and the fine without permission. This is very upsetting.
About QEEQ: 10.0 /10

Judith Gracie

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Reviewed: Tue, Sep 20, 2016
“London-Cambridge-York-Edinburgh-Glasgow-Stratford-Bath-Oxford-London”
About Hertz: 8.0 /10
Overall satisfied, especially with the patient explanation of various terms when picking up the car, and the good condition of the vehicle. I filled the tank before returning the car, but upon reaching the airport location, I noticed the fuel level was slightly below full. So, I went out again to top it up. Upon my second return, the staff did not inform me or give any hints and just printed a bill (I assume). I took it and went to the airport. At the airport, I discovered an additional charge of £7.62, presumably for the fuel shortage, apart from the usual rental fee and taxes. Calling them later, I found out their service time was over (after 18:00). I don't understand this practice, and maybe the staff was careless, but I am not satisfied with this outcome.
About QEEQ: 10.0 /10

Morgan Tony

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Reviewed: Tue, Aug 4, 2015
About Hertz: 10.0 /10
The waiting time was a bit long.
About QEEQ: 10.0 /10

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Compact | Vauxhall Astra or similar
Reviewed: Mon, Nov 18, 2019
“It is very convenient and good service!”
About Hertz: 10.0 /10
Overall very good experience with them
About QEEQ: 10.0 /10

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