When we got to the store, the Mercedes we booked wasn't available. They gave us a BMW 5 Series instead. Sigh, European cars are smaller, we couldn't fit three suitcases, had to place one in the front.

Location is convenient

I was half an hour late, and they said the price would be different. I originally booked it for 230 euros for three days, but because of the delay, they wanted 980 euros. Are you out of your mind? So I booked Europcar at Charles de Gaulle Airport through Zuzuche and took a taxi there. The taxi fare from Orly Airport to Charles de Gaulle Airport is 70 euros. Oh well, after picking up the car, including full insurance and an additional driver, it came to 460 euros. Still reasonable.

Counter staff were excellent in helping customers, not just me.

PP was logically laid out and easy to use

it's the worst company. when you rent some car you want amability, and HONESTLY. And in the office i found meny people whit the same problem than me. we arrived more later (for the travel) and they ask u$100 for the delay in take the car later, just one example. Really bad service. Es una lastima el mal servicio y falta. ala honestidad, entre todos los empleados solo encontramos una persona amable y con eficiencia par atender.

the page it's fine