One of the staff initially gave us a car with a flat tire and insisted on it. We had no other option and, after failing to sell us insurance, tried to charge us a so-called local tax in Paris. Despite multiple confirmations, they continued to argue that everyone had to pay this tax. It was only after finding the person in charge that they admitted there was no such tax. Very poor experience. The car given was also downgraded and had tire problems.

Good service, patient, helpful

Two staff members made me wait in line for an hour and a half before I got the car. Plus, there were two child seats in the back that I never booked?!

Tried to sell me the complementary insurance

Like: Easy to pick up and drop off
Dislike: Car with many scratches No choice for the car in the same category