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Search for Hertz Car Hire in London
Reviewed: Thu, Jun 22, 2017
About Hertz: 2.0 /10
Extremely dissatisfied. This rental was a disaster because my lack of understanding of local UK regulations led to the vehicle being towed by local authorities. However, Rentacar company's response was slow. It took them 10 days to retrieve the vehicle from the authorities, causing significant inconvenience and incurring almost 1000 pounds in costs during my stay in the UK. When asked why it took Hertz 10 days to get the vehicle back, they never gave a direct answer, instead offering unconvincing excuses. In summary, very disappointed. Your company did not look after the customer's interest. Poor service.
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Hertz
Heathrow Airport(LHR)
London
United Kingdom

Relevant Reviews on Hertz HEATHROW APT

Florence Tennyson

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Hertz
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Mon, Jul 1, 2024
About Hertz: 8.0 /10
Overall service was good. The car was in excellent condition. The queuing time was a bit long; while other companies' cars arrived to pick up customers, we waited 20 minutes for their car.
About QEEQ: 10.0 /10

Michelle Vincent

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Hertz
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sat, May 11, 2024
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

Nora Keats

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Hertz
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Mon, Jun 24, 2024
About Hertz: 2.0 /10
Never choose this company. Originally booked a car for £1005, but they claimed there were no cars available and switched to a model that cost £1083. Upon returning the car, they unjustly charged an additional £517. They also charged £224 for a small scratch that was already there (I had noted it but didn't take a photo). I've never encountered such a company in all my years renting cars abroad... It's like robbery.
About QEEQ: 10.0 /10

Theodore MacAdam

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Hertz
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Wed, Jan 15, 2020
About Hertz: 10.0 /10
The service was average. When customers encounter problems, the resolution speed by the relevant departments is very slow.

X.Zhu

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Full Size Van | Mercedes-Benz Vito 7seats or similar
Hertz
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Wed, Jul 17, 2019
“It was a pleasure”
About Hertz: 10.0 /10
Fast and friendly service. The vehicle is in great condition.
About QEEQ: 10.0 /10
Reasonably priced compared! Highly recommended.

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5660564159
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