The lady at the rental counter was very friendly and talkative. Later interactions with other staff, including during the return process, went smoothly without much waiting. Thumbs up!

The service was terrible. When I arrived, there was no one there. After waiting for more than half an hour, someone finally showed up. Even then, nobody attended to me immediately. When they did, they were indifferent.

The rental company had poor service. I left sunglasses worth nearly ten thousand yuan in the car when returning it. Half an hour later, when I went back to retrieve them, the company claimed there were no items left in the car! There also seemed to be clear discrimination against Chinese people.

The service was great, especially during the car return process. They really helped us a lot; otherwise, we would have probably missed our flight.

It definitely met our expectations!