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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 48135408658285
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 48135408658285
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The natural scenery from Auckland to Hobbiton to the Waitomo Caves is stunning, but the car rental c

Reviewed: Fri, Dec 1, 2017
About East Coast: 2.0 /10
The service is sluggish, and they gave us a car with over 100,000 kilometers on it, which was different from what we booked. After an accident, the resolution process dragged on and on. I returned the car on October 5th, and as of today, December 1st, the compensation process is still not complete. Initially, they responded to emails quickly, but since the compensation amount was confirmed and the excess charge was supposed to be refunded to my credit card, they've stopped replying. After communicating with the car rental platform, they responded quickly via email, saying they sent five emails to the company with no response. If there’s no reply, can't you call them? Will you just let it drag on for a year if they don’t respond?

Relevant Reviews on East Coast AUCKLAND AIRPORT

Constance Antoinette

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Reviewed: Mon, Jun 10, 2019
“North Island, New Zealand”
About East Coast: 10.0 /10
Fairly quick service
About QEEQ: 8.0 /10

Valentina Bethune

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Reviewed: Wed, Mar 8, 2017
About East Coast: 2.0 /10
Dissatisfied. After returning the car, the company refused to take us to the airport. Although it wasn't far, it still took at least fifteen minutes to walk with two large suitcases. The path was like a narrow road, not easy to walk, poorly marked, and we couldn't hail a cab. It was a very embarrassing experience. The final experience was very bad.

Julie Maltz

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Reviewed: Wed, Nov 16, 2016
About East Coast: 8.0 /10
It was actually quite good. The staff were pretty friendly.

Keith Wyld(e)

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Reviewed: Thu, May 19, 2016
About East Coast: 2.0 /10
The car picked up was not the same model as the one reserved.

Michelle Vincent

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Reviewed: Tue, Apr 5, 2016
About East Coast: 2.0 /10
They close at 5 PM and require after-hours returns to be dropped at a third-party parking lot. When we arrived, we were told there was no reservation for a spot and had to pay a NZD 30 parking fee. We were catching a flight and had to pay, but the whole experience was very unpleasant, and we are currently seeking compensation.

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Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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