Fairly quick service

Dissatisfied. After returning the car, the company refused to take us to the airport. Although it wasn't far, it still took at least fifteen minutes to walk with two large suitcases. The path was like a narrow road, not easy to walk, poorly marked, and we couldn't hail a cab. It was a very embarrassing experience. The final experience was very bad.

Excellent service, very professional, and new vehicles

It was actually quite good. The staff were pretty friendly.

They close at 5 PM and require after-hours returns to be dropped at a third-party parking lot. When we arrived, we were told there was no reservation for a spot and had to pay a NZD 30 parking fee. We were catching a flight and had to pay, but the whole experience was very unpleasant, and we are currently seeking compensation.