Had to wait in line for a long time. There is some confusion about the charges because I didn't pay directly through the app. The price at the front desk was about a few dozen dollars more expensive than shown in the app. Now I'm contacting customer service for after-sales inquiry.
The car provided was a Kia. The cleanliness was mediocre and the vehicle was not in good condition. Renting a car in the US is just bad; they always overcharge, and pursuing refunds after returning home is a hassle!
“Ok. Confusion over pick up location when booked. Two locations referred to in original supplied docu”
About AVIS:7.0/10
Location not the easiest to find. Signposting could be improved. Car type was upgraded I believe due to the lack of available vehicles. Some damage to supplied vehicle. Windows were filthy internally.
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