Pretty good

Very convenient. It was early morning when I got off the plane, so there was no queue and I picked up the car directly. Because there was no C class, I was given a BMW 3, which was acceptable.

Excellent service. We booked an E series, and the staff saw we had big luggage and upgraded us to a larger car.

Scam

The service was quite standard and picking up the car was very convenient. However, we were told there was no Mondeo available when we arrived, and we were upgraded to a Mercedes instead. At the time, the communication wasn't clear, so I happily drove off thinking it was a free upgrade. When I received the bill back home, I thought I had been fined abroad (I had prepaid the rental fee through QEEQ). It was only after inquiring that I realized there are no free lunches. Haha, but I still think it was worth it. This car rental experience was great!