Road Trip in the Western USA

The staff was very friendly, the pickup process was smooth, and there was no upselling.

The car showed an oil change warning after just a few days of use, and it took a long time dealing with the store for maintenance.

At Los Angeles Airport, you need to take the Alamo shuttle bus, which takes about ten minutes. The process went smoothly, although immigration took a bit longer. The car rental procedure was easy and you could choose from cars in the same category. Luckily, after some deliberation, we chose a GMC SUV instead of the originally booked Grand Cherokee. Returning the car in Salt Lake City was super convenient. Follow the Rental Car Return signs at the airport, park the car, and an employee will scan the vehicle with a handheld device, and that's it!

The airport shuttle bus takes you directly to the location, which is very convenient. The store has many self-service machines for picking up the car, making the process very easy without long lines. You print out a slip, and a dedicated counter will handle the process. They don't constantly push insurance, and the staff is very friendly.

They changed the type of car More price I send an email asking to change the car because break problem and never get reply I called and there replied was to go back to the airport