I paid much more than indicated on the site. the car was badly scratched and there was a disgusting smell of damp inside

Counter staff deliberately misled us regarding Excess Insurance, claiming that it wasn't an insurance charge and we HAD to pay it..

At the counter of Interrent, there is any signs that the office of Interrent moved to Goldcar. At the counter of Goldcar there is no sign, that hier can pick up the car people with interrent voucher. The crew tried to get from me the adminstration fee, although in my voucher of stood clear, that I paid all taxes and fees.

Personnel pas du tout aimable ,qui veux a tout prix vous re fourguer une assurance complémentaire,alors que nous l’avions déjà prise ,mais pour eux ,ce que nous avions pris n’etait pas bien. + 141,50 € pour le plein prélevé sur CB et comme nous avons rendu avec le plein et même lavé la voiture ,ils ne nous remboursent que 129,00. Cherchez l’arnaque !!! Vous comprendrez que nous ne pouvons recommander ce genre de loueurs .

I think you get what you pay for and it was very good value for money, however there is a very hard sell that you need to take out their insurance despite that we had taken separate insurance. You also have to give a credit card with a Euro 1000 deposit as I did not take the insurance. Also the fuel is a slight of hand and you will pay £22.50 for returning with a full tank ie which is still a cheaper option than returning empty. Car had about 20 points of damage which I had to record before taking the car, at the time I was picking up the car it was late at night and the car parking was poorly lit so it was difficult to access the condition of the car. I moved to a better lit area and took photos.