Good service and conveniently based near hotel.

nice and fast booking

I’m still not sure what’s happened but I was informed by the rental agent and the car washer that I needed to pay them £135.00 to fix a chip on the windscreen, which I disputed. They wouldn’t let me leave the building until I paid. I explained that they had my details, they should write to me with evidence of any damage but they intimidated me into paying and actually said they wouldn’t let me leave until I had paid! I’ve made a customer service complaint and sent a picture of the clear windscreen. If it’s not resolved through the complaints process, I’ll move to a letter before action.

Didn't have my chosen car group when I got there, offered me a massive 7 seater truck which I didn't want and I had to wait over an hour for a car to be returned. It wasn't washed properly or hoovered inside. On the plus side it was perfectly OK and a nice car to drive so I wasn't too bothered but it definitely could have cleaned better

First time i felt like i have been conned by a rental company, lots of extras and hidden fees.

Although the bodywork of the car was clean the windows inside and out were filthy. On the outside the eater had been left to dry and