From Universal Studios to Kennedy Space Center and back to the airport

A very good rental company, always my first choice.

The counter staff were quite average, but the staff at the pick-up and drop-off locations had very good attitudes.

Very good.

My car rental experience at the Dollar counter at Newark Airport in New York was relatively smooth. Even though it was my first time renting a car in the U.S., and the service representative's English wasn't very fluent, it didn't affect the process. The staff was quite patient. Besides suggesting that I use an EZ-pass, there was no push for additional insurance. Overall, it was a good experience, which made me less cautious when renting a car in Orlando. The staff at Orlando Airport was evidently more sly, strongly recommending extra insurance. When I asked what it included, she mentioned it was for scratch protection, but later I discovered it was for PPP, ESP, Roadsafe, etc., none of which were related to scratch coverage. As it was too late to change, and the rental company's customer service was not available at that time, I had to accept it as a lesson learned.

Me están cobrando más de lo que me indicaron

Siempre ofrecen cobrar lo adecuado un montón y luego me han cobrado más cuando llego a la compañía de Dollar