I couldn't even complete the reservation. They make me wait 15-20 minutes for assistance because they didn't have system. When they finally assist me wanted to charge me for the deductibles[$450] because I brought my own insurance. I canceled my reservation because of the bad service at the counter from the employee

The car was cool, the Volt plug in didn't work. Service was long but staffed was trying it seems. Still disappointed in their California office though.

My reservation was cancelled , even though my flight was early, and they had cars available. I was told I would have to go online to get another reservation and then I would have to wait an Additional 30 minutes for it to show up in her system even though I had waited 30 minutes for the shuttle and another 30 at the counter. Staff was rude and did not even apologize. No one could find out why it was cancelled. Van driver was friendly. Wasted almost 2 hrs. Took the shuttle back and walked right up to another counter to get a car (perfect driving record, over 25, and rent frequently) Thought I would try this company. Never again and have already took friends to Never rent, or Park there, ever.

Many many many add-on surprise prices added to our costs. Unnecessary toll transponder for insane price and would not decline insurance without proof. The extra fees were very very insane. Will never rent there again. I don’t blame service staff and car was fine. This was obviously scripted from management. Awful. Awful. Awful.

I don't know what Green Motion is. I rented through Economy and they were great. My ratings above are for them.