Arrived at the store at 9:30 PM. The first floor was empty, and I only found an A4 paper directing me to the second floor after looking around. The process took about 15 minutes; the guy was wearing headphones, so he was slow. The store is entirely staffed by Indians, who are not very efficient.
Returned the car at 5 PM. The whole process took 50 minutes because all the staff were busy. Unlike big companies like Hertz, they took a long time to check the car.
The car model availability was random. I wanted to rent a Ford Focus but it was always unavailable. There were very few automatic cars. I ended up with a Korean car, a SsangYong. The first one had a side door that couldn't be opened from the inside. The second one was an old, beat-up piece of junk. Finally, I got another SsangYong which was just okay.
They force you to buy their insurance, otherwise, they make you pay a high deposit. Even if you agree to the deposit, they purposely make it difficult, but once you buy their insurance, everything goes smoothly.
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