The attitude was very poor. They did not have the automatic car we reserved, only a manual one. I booked the car six months in advance. They were unapologetic about the lack of cars. We waited for three hours, and they still couldn't confirm if a car was available. Very disappointing.
We arrived at the store early, so there was no queue. We processed the rental procedures directly. Although they mentioned additional insurance, when we said we didn't need it, they didn't push it on us.
“Booking finally worked after some extra effort on my part”
About Alamo:9.7/10
Yes, I really did like the car. Good gas mileage and I own the same car at home so new it well.
About QEEQ:8.0/10
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Customer Service
very good experience
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