Very good, both pickup and drop-off were smooth

It seems relatively small, but the procedures are convenient and flexible.

Upon arrival at the airport, I called the company for a pickup, which was charged at 25 NZD, while other companies provide it for free. This indicates that this is a small company. The vehicle had high mileage, and the insurance deductible was high, implying their insurance costs are low. I experienced a minor accident due to slippery roads and was charged a 5000 NZD repair prepayment. Note, this was not just a credit card authorization but an actual charge. This is unreasonable because you have to pay the credit card bill based on the charge. The final repair cost is still unknown. Although the excess was 3500 NZD, they charged 5000 NZD. This is outrageous. Overall, besides being cheap, this company offers no value. Rental platforms should review such companies to protect renters' rights.

Extremely dishonest, the car was very old! The service was also poor! They didn't provide a full tank of gas as agreed in the contract, only 1/8 of a tank. When I returned the car, it had 7/8 of a tank left. I asked if I could get a refund for the extra gas, and they confidently said yes. I thought foreigners would be more trustworthy than us, but I still haven't received the refund. Even Rent Rent Car's mediation didn't help!

Explained clearly.