The car rental company charged unexplained fees amounting to 30% of the rental cost through QEEQ. I've rented many times here, including from the airport. The same company, same order, suddenly tells me there's a special location pickup fee. Why wasn’t this charged before? Shouldn’t this be mentioned when placing the order? I called QEEQ three times and was very dissatisfied twice. They said if the order doesn't special mention it, they can charge. Did your logic teacher teach sports? QEEQ is getting worse, becoming a big company that bullies customers.

Purely online booking, no manual intervention

A very good experience

Spent two hours looking for the Shouqi Car Rental company, it doesn't exist. Chose a Chinese car rental company for convenience, but ended up being served by a foreign company. Everything costs money. The GPS that was supposed to be free cost 60 euros. My friend clearly bought insurance and they claimed he didn't. Rented an Alfa Romeo but got a Buick instead, and they insisted it was a similar model. Faced many issues while returning the car. They claimed something was missing from the glove compartment, which I never even opened. They charged my card 300 euros, and I have no idea when I'll get a refund. Very disappointing, never renting from here again.

The reserved car model wasn't ready, had to pay extra to switch models. Other services were fine. Returning the car was quite convenient.