CAR RENTAL REVIEWS ON SHOUQIZUCHE IN MADRID

The car rental company charged unexplained fees amounting to 30% of the rental cost through QEEQ. I've rented many times here, including from the airport. The same company, same order, suddenly tells me there's a special location pickup fee. Why wasn’t this charged before? Shouldn’t this be mentioned when placing the order? I called QEEQ three times and was very dissatisfied twice. They said if the order doesn't special mention it, they can charge. Did your logic teacher teach sports? QEEQ is getting worse, becoming a big company that bullies customers.

Please provide the Google address for both pickup and drop-off locations to help with navigation. I had to search through three parking lots to find the return area.

The service attitude was excellent, especially the staff who inspected the car during return.

Pretty good

No need to wait in line in the morning as there are fewer people.

Many important details were not adequately highlighted.

This is a reliable car rental company.

Excellent

The staff's attitude was average, and there was no Chinese service.

The store recommended the new Volkswagen Golf. It was a brand new car and a great experience!