This is by far the worst car rental experience I have ever had. The counter staff fraudulently upgraded my vehicle without my consent and overcharged me 90 euros. This fee is almost double the original rental cost. I did not receive any receipts or notifications about the upgrade during the entire rental process, which is clearly fraudulent. I will definitely never rent from this car rental company again.

Thanks to the helpful assistance of QEEQ customer service, my issue has been resolved satisfactorily. The compensation for my loss is a testament to their commitment to customer service.

During my rental period, Italy experienced an outbreak, but despite this, the staff was still available when I returned the car. Although there was only one person in the store, they still offered me a shuttle back to the airport. I hope the pandemic ends soon, and Italy can regain its former vitality.

Good service attitude, both pick-up and drop-off were very smooth.

Car was clean and as indicated on the site. Service was polite. Overall great experience.

Car far exceeded expectations. Counter staff very good ,friendly and knowledgeable. Shuttle service to/from airport also very good. Excellent value for money.

Very easy rental/booking process.