It's quite convenient, but there are some differences from domestic services to note. After getting the keys, you need to leave the parking lot within 15 minutes. Make sure to check the fuel gauge when picking up the car, as extra fuel added during drop-off will not be refunded.

Both picking up and returning the car were very convenient. There was no extra insurance upsell. However, from Philadelphia to New York, the toll roads do not accept cash, only electronic tolling and mail payment options. This requires the rental company to pay on behalf, and they charge a higher processing fee.

Not crowded, short wait time. The front desk staff explained the service terms at an extremely fast pace and ambiguously avoided extra charges.

I wanted to book for Los Angeles but ended up booking for San Francisco.

The car's battery failed to start twice, causing delays in my trip! When I called customer service, they were rude and refused to call me back, insisting I provide a local U.S. number. This requirement is ridiculous!