The internal pricing from the rental company was unclear compared to the destination car rental agency, resulting in an overcharge of 370 euros. The expected charge was 422 euros, but 799 euros were charged.
This is my second time renting a car, and the staff at the store were extremely warm and attentive. I noted that it would be best to have a car with GPS, and the store replaced the vehicle with one that had navigation. I appreciate it very much.
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