Overall a decent experience. The car served my needs. The thing I hated the most was that I had to pay a Security Deposit when I arrived, after I had already paid for the rental before I got there, and I also purchased the extra car insurance. I did not think that was fair. Plus that extra step cuts into the waiting time which was too long as well.
“TERRIBLE- I REALLY THINK WE SHOULD RECIEVE A BIG DISCOUNT BECAUSE OF HOW WE WERE TREATED”
About FOX RENT A CAR:7.0/10
RENTING THE CAR AT THE COUNTER WAS A NIGHTMARE. WE SPENT ONE HOUR AND 30 MINUTES . ALL OF US IN LINE WERE MAD AND UPSET . THERE IS NO EXCUSE FOR WHAT HAPPENED TO US . FOX COULD FIX THIS EASILY , BUT HAS CHOOSEN NOT TO DO SO . THE LAST TIME I RENTED FROM FOX IT WAS THE SAME .
“Booking and pick up of the vehicle was a breeze. Pick up and return however was a tedious process.”
About FOX RENT A CAR:7.0/10
The Jeep we rented had some electrical issues that effected the radio. It was really an inconvenience to have to go all the way back to the airport ( over an hour away) to exchange cars.
“Long wait at the counter to get the car. Car needed new wiper blade.”
About FOX RENT A CAR:9.0/10
Long wait to get the car at the rental counter. System or employee taking too long. Employee not friendly. Car needed new wiper blades as it was hard to see in the rain in Seattle. And it rains almost daily there. Kinda of a safety hazard.
About QEEQ:10.0/10
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Customer Service
It was a bit alright.
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