The car rental service was okay, but I booked a Grand Cherokee and ended up with a Chevrolet worth around tens of thousands of dollars, which was disappointing.

They didn't provide the reserved model, and none of their locations had a replacement vehicle available. They also didn't allow early cancellation. The offered Tesla wasn't suitable for long-distance travel. After picking up the car, we found that even when parked overnight, the battery still drained, causing us to make multiple long charging stops during the trip. This added extra time and fatigue, resulting in a very poor rental experience.

Overall experience was good. The store closes at 11:30 PM, which is later than other rental companies. Returning the car was also quite convenient.

We received an upgrade because the car we booked was not available

Booking process was very easy

Like: Had seen trucks at decent prices but waited to book and they went up. Surfed around and found this location and it offered truck at price I wanted. There was absolutely NO problem at counter when I picked up and drop off was easy. Would book again!!
Dislike: I would have liked a Nissan, but trucks at premium and the Silverado had a good bed size to hold all my display set-up. The truck really handled well. Had to drive mountain roads in New Mexico.