Pretty good, but there was an additional charge when picking up the car. They said my originally booked car was unavailable, so I had to upgrade from 238/day to 308/day. The car was very new and in great condition.
This company is not honest in their operations. Upon arrival, they stated that crossing the borders to Austria and Switzerland would incur extra fees. The original quote of 315 euros increased to 870 euros. Despite my multiple assertions that I did not need additional insurance or other services, the staff insisted that this is the normal price and that there were no other fees except for the cross-border fee. I eventually had to call the car rental customer service to negotiate and finally settled at 507 euros.
This situation highlights two issues: 1. This company's cross-border fee is significantly higher than others. Previously, I rented from another company with a cross-border fee of 6 euros per day. 2. The quote is very dishonest and deceptive.
Note: I have seen similar cases in the comments section for this company, please pay attention.
I told the staff that I had to go to Switzerland and paid Euro 35 for travelling accross the border. I understood that part and paid.
I was told the car had most likely the required sticker for going across the border, which it did not have and I paid Euro 40 at the border.
When I returned the car I was told I had to pay an addional 52 Euro border fees, which was all in all very disappointing as my currency is South African Rands which is x 20 in other words I had to pay
R 1840 in addion which is a lot for me !
About QEEQ:10.0/10
I told the staff that I had to go to Switzerland and paid Euro 35 for travelling accross the border. I undertood that part and paid.
was told the car had most likely the required sticker for going across the border, which it did not have and I paid Euro 40 at the border.
When I returned the car I was told I had to pay an addional 52 Euro border fees, which was all in all very disappointingas my currency is South African Rands which is x 20 in other words I had to pay
R 1840 in addion which is a lot for me !
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